Shipping & Returns
Shipping Policy
Thank you for shopping with us! We aim to provide a smooth and efficient shopping experience, which includes reliable shipping. Please read our shipping policy below for all the details on how we handle your orders.
Processing Time
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All orders are processed within 1-3 business days (excluding weekends and holidays).
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You will receive an email notification with tracking information once your order has been shipped.
Shipping Methods and Delivery Times
We offer the following shipping options:
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Standard Shipping (5-7 business days)
Delivery time: 5-7 business days after processing.
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Expedited Shipping (2-3 business days)
Delivery time: 2-3 business days after processing.
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Overnight Shipping (1 business day)
Delivery time: Next business day after processing.
Please note: Delivery times are estimates and are not guaranteed. Delivery delays may occur due to weather, customs, or other factors beyond our control.
Shipping Rates
Shipping costs are calculated at checkout based on your location and the size/weight of your order. You will be able to review the final shipping cost before completing your purchase.
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Order Tracking
Once your order ships, you will receive a tracking number via email so you can track your package's journey. If you have any questions or concerns about your shipment, please contact us at [Insert contact info].
Address Accuracy
Please ensure that your shipping address is correct. We are not responsible for delays or lost packages due to incorrect or incomplete address information. If you need to update your address, please contact us immediately after placing your order.
Lost or Damaged Packages
We take great care in packaging and shipping your items. However, in the event that your package is lost or damaged during transit, please contact us immediately and we will assist you in resolving the issue. We will work with the shipping carrier to investigate the matter.
Return & Exchange Policy
Due to the fact that our products are custom, there are no returns accepted. Should your product be unsatisfactory due to our error, an exchange may be discussed as having you as a satisfied and return customer is our number #1 goal.