Terms & Conditions

Terms and Conditions for Virus LLC

Effective Date: November 27th, 2024

 

Welcome to Virus LLC!
By accessing or using our services, you agree to comply with and be bound by the following terms and conditions. Please read them carefully before making any purchases or using our website.

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1. INTRO

1.1 Overview:
These Terms and Conditions ("Terms") govern the use of Virus LLC's website www.VirusLLC.com ("Website") and any services or products provided by Virus LLC ("Company", "we", "us", or "our").

 

1.2 Acceptance:
By using the Website or purchasing products from us, you accept and agree to these Terms, including any updates or changes. If you do not agree with these Terms, you should not use our services or purchase from us.

 

2. PRODUCTS AND CUSTOMIZATION

2.1 Product Descriptions:
We strive to provide accurate descriptions of our products, including sizes, materials, and customization options. However, we do not guarantee that the information is completely accurate or up-to-date. Products may vary slightly from their images due to lighting or computer settings.

 

2.2 Customization:
Customers are responsible for ensuring the accuracy of any design, text, logos, or artwork submitted for customization. We are not liable for any errors in custom designs submitted by the customer, including but not limited to spelling mistakes, incorrect artwork, or misaligned designs.

 

2.3 Approval Process:
Once a custom design is submitted, we will provide a mock-up for customer approval before proceeding with the production of the product. By approving the design, you accept full responsibility for any errors or issues related to the design.

 

3. ORDER PROCESSING AND PAYMENTS

3.1 Order Placement:
To place an order, customers must submit their product selection, customization details, and payment through our Website. An order confirmation will be sent via email once the order has been placed successfully.

 

3.2 Pricing and Payment:
All prices are in USD ($) and are subject to change without notice. Payment for orders must be made in full at the time of purchase via [accepted payment methods such as credit card, PayPal, etc.].

 

3.3 Taxes and Shipping:
Prices do not include applicable taxes, shipping, or handling fees, which will be calculated during checkout. Taxes and shipping fees may vary depending on your location.

 

3.4 Order Modifications and Cancellations:
Once an order is confirmed and in production, it cannot be modified or canceled. Please carefully review your order before finalizing your purchase.

 

4. SHIPPING AND DELIVERY

4.1 Shipping Time:
We will make every effort to ship your order within the stated business days of receiving payment. Shipping times vary depending on your location and shipping method selected.

 

4.2 Shipping Costs:
Shipping costs are calculated based on your location and the shipping method chosen. Additional fees may apply for expedited shipping or international orders.

 

4.3 Delivery Issues:
We are not responsible for delays caused by third-party carriers. Once an order has been shipped, we cannot be held responsible for any lost or delayed shipments. If your order is damaged or lost in transit, please contact the carrier directly to resolve the issue.

 

5. RETURNS, REFUNDS, AND EXCHANGES

5.1 Custom Orders:
Due to the custom nature of our products, we do not accept returns or exchanges for items that have been personalized unless the item is defective or there was an error on our part.

 

5.2 Defective or Incorrect Products:
If you receive a defective or incorrect product, please contact us within 14 business days of receiving your order. We will provide instructions for returning the item and may offer a replacement based on the situation.

 

6. INTELLECTUAL PROPERTY

6.1 Ownership:
All content on the Website, including but not limited to text, images, logos, graphics, and designs, is the property of Virus LLC or our licensors and is protected by copyright, trademark, and other intellectual property laws.

 

6.2 Customer Designs:
By submitting designs or artwork to us, you represent and warrant that you have the necessary rights or permission to use the submitted content. You grant Virus LLC a license to use the content for the purpose of fulfilling your order and showcasing them as samples of our work on various media outlets.

 

7. PRIVACY AND SECURITY

7.1 Privacy Policy:
Your privacy is important to us. We collect, store, and process personal information in accordance with our [Privacy Policy]. By using our Website, you consent to the collection and use of your data as described in the Privacy Policy.

 

7.2 Security:
We take reasonable measures to protect your personal and payment information. However, we cannot guarantee the security of information transmitted over the internet.

 

8. LIMITATION OF LIABILITY

8.1 General Limitation:
To the fullest extent permitted by law, Virus LLC is not liable for any indirect, incidental, special, or consequential damages arising from the use of our products or services.

 

8.2 Maximum Liability:
Our maximum liability for any claim related to these Terms shall not exceed the amount paid by the customer for the product or service that is the subject of the claim.

 

9. GOVERNING LAW AND DISPUTE RESOLUTION

9.1 Governing Law:
These Terms shall be governed by and construed in accordance with the laws of [Your State/Country].

 

9.2 Dispute Resolution:
Any disputes arising from or related to these Terms will be resolved through [arbitration/mediation] in the state of Indiana, and the parties agree to waive their right to a jury trial.

 

10. CHANGES TO TERMS

We reserve the right to update or modify these Terms at any time without prior notice. Any changes will be posted on this page with the updated effective date. By continuing to use our Website, you accept any changes to these Terms.

 

Privacy Policy for Virus LLC

Effective Date: November 27th, 2024

 

At Virus LLC, we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy explains what data we collect, how we use it, and your rights regarding your personal information when you visit our website [Your Website URL] ("Website") or make a purchase from us.

 

By using our Website, you consent to the data practices outlined in this Privacy Policy.

 

1. INFORMATION WE COLLECT

 

1.1 Personal Information You Provide:
When you place an order, create an account, or contact us, we may collect the following personal information:

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• Contact Information: Name, email address, phone number, billing address, shipping address.

• Payment Information: Credit card details, PayPal, or other payment methods (Note: We do not store full credit card numbers; payments are processed securely via third-party services).

• Account Information: Username, password, and any preferences you set in your account.

• Customization Information: Designs, logos, text, and other customizations you submit.

 

1.2 Automatic Information Collection:
We also automatically collect certain information when you visit our Website, including:

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• Usage Data: Information about how you use our Website, including IP addresses, browser type, device type, operating system, and browsing activity.

• Cookies and Tracking Technologies: We use cookies, web beacons, and similar technologies to enhance your browsing experience, track Website usage, and personalize content. You can manage cookie preferences through your browser settings.

 

2. HOW WE USE YOUR INFORMATION

We use the information we collect for the following purposes:

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• To Process Orders: To process your purchases, handle billing, shipping, and any customer service requests related to your orders.

• To Personalize Your Experience: To provide a personalized shopping experience, including recommendations based on your preferences and previous orders.

• To Improve Our Services: To analyze Website usage, improve our products, services, and Website performance, and optimize user experience.

• To Communicate with You: To send order updates, marketing communications (if you opt-in), promotions, or other notifications related to our services. You can opt-out of marketing emails at any time.

• To Protect Our Business: To prevent fraud, enforce our Terms and Conditions, and comply with legal obligations.

 

3. HOW WE PROTECT YOUR INFORMATION

We implement a variety of security measures to ensure the safety of your personal information when you place an order, enter, submit, or access your personal data. These measures include encryption, firewalls, and secure servers.

 

While we take reasonable steps to protect your personal information, please note that no method of transmission over the Internet or method of electronic storage is 100% secure. As such, we cannot guarantee absolute security.

 

4. SHARING YOUR INFORMATION

We do not sell, rent, or trade your personal information to third parties. However, we may share your information in the following circumstances:

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• Third-Party Service Providers: We share information with third-party providers who assist in processing payments, fulfilling orders, shipping products, and providing other services necessary for our business operations.

• Business Transfers: If Virus LLC is involved in a merger, acquisition, or sale of assets, your personal information may be transferred as part of that transaction.

• Legal Compliance: We may disclose your personal information if required by law or if we believe such action is necessary to comply with legal processes, protect our rights, or prevent fraud.

 

5. YOUR RIGHTS AND CHOICES

As a customer, you have the following rights regarding your personal information:

• Access and Correction: You can access and update your personal information by logging into your account or contacting us.

• Deletion: You may request that we delete your personal information, subject to certain legal exceptions (e.g., if we are required to retain your data for legal or accounting purposes).

• Opt-Out of Marketing Communications: You can opt-out of receiving marketing emails by following the unsubscribe instructions included in each email or by contacting us directly.

• Cookies: You can manage or disable cookies through your browser settings. However, some features of our Website may not function properly without cookies.

 

6. THIRD-PARTY LINKS

Our Website may contain links to third-party websites or services that are not operated by Virus LLC. We are not responsible for the privacy practices or content of these third-party sites. We encourage you to review the privacy policies of any third-party websites before submitting your personal information.

 

7. DATA RETENTION

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, including legal, accounting, or reporting obligations. When your information is no longer required, we will delete or anonymize it in accordance with our data retention policies.

 

8. CHILDREN'S POLICY

Our Website and services are not intended for children under the age of 13, and we do not knowingly collect personal information from children. If you believe we have collected personal information from a child under 13, please contact us, and we will take steps to delete such information.

 

9. CHANGES TO THIS PRIVACY POLICY

Virus LLC reserves the right to update or modify this Privacy Policy at any time. When we make changes, we will post the updated policy on this page and update the effective date at the top. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

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10. CONTACT INFORMATION

For questions or concerns regarding our Terms and Conditions or Privacy Policy, please contact us at:

Virus LLC
(407) 949-4910
info@virusllc.com
www.VirusLLC.com